- Duration
- Fixed and agreed in writing before work begins.
- Your side
- Access to the one workflow, a technical contact, and someone who can sign off on acceptance.
- Acceptance
- Records issue from the workflow and verify offline against a key you supply, and a third party can open the resulting bundle.
- Ownership
- It runs in your infrastructure and you hold the keys, during the pilot and after it.
- After the pilot
- The implementation is yours to run. Continued support needs a separate written agreement.
- Not included
- Hosted verification, key custody, record storage, production on-call, and changes to systems outside the agreed workflow.